At Iron Isle Customs LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our custom iron railing services. Please take a moment to read and understand this policy.

Information We Collect

1.1. Personal Information

We may collect personal information directly from you when you interact with our website, request a quote, or use our services. The types of personal information we may collect include, but are not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing information

  • Project details

  • Property type

1.2. Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

  • Browser and device information

  • IP address

  • Website usage data

  • Cookies and other tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our fabrication and installation services

  • Communicating with you about your project

  • Processing payments and scheduling installations

  • Analyzing website traffic and optimizing user experience

  • Sending promotional materials with your consent

  • Complying with legal obligations

Disclosure of Your Information

We may share your information with third parties under the following conditions:

  • With your explicit consent

  • With trusted service providers who help us deliver our services

  • When required to comply with applicable laws or legal requests

  • In connection with a business transfer, merger, or acquisition

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience and monitor site performance. You can manage your cookie preferences through your browser settings.

Data Security

We take reasonable precautions to safeguard your personal data from unauthorized access, use, or disclosure. However, no online data transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information and restrict how it is processed. To exercise these rights, please contact us through our website.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised version will be posted on our website with the updated date.

SMS Terms and Conditions

1. SMS Consent Communication

Phone numbers collected for SMS communication will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you consent to receive text messages from Iron Isle Customs LLC, you may receive messages such as:

  • Appointment reminders

  • Project updates

  • General communication regarding your service

Examples:
“Reminder: Your consultation with Iron Isle Customs LLC is tomorrow at [Time]. Reply STOP to opt out.”
“Hi [Name], your quote is ready. Reply YES to confirm or STOP to cancel.”

3. Message Frequency

Message frequency may vary based on your activity and service status. You may receive up to 150 messages per week for updates and appointment confirmations.

4. Messaging Fees

Standard message and data rates may apply according to your mobile carrier’s pricing.

5. Opt-In Methods

You can opt-in to receive SMS updates by submitting an online form on our website.

6. Opt-Out Methods

To stop receiving messages, reply “STOP” to any SMS you receive from us.

7. Help

For assistance, reply “HELP” to any SMS or reach out via the contact form on our website.

8. Disclosures

  • Message and data rates may apply

  • You can opt-out at any time by texting “STOP”

  • For help, reply “HELP”

  • Message frequency may vary

Contact

For privacy-related inquiries or requests, please use the contact form on our website.

By using our website or services, you agree to the terms outlined in this Privacy Policy.