Welcome to Iron Isle Customs LLC. These Terms and Conditions govern your access to and use of our website and services. By using our website or engaging our custom iron railing services, you agree to be bound by these Terms and Conditions.

1. Use of Our Website

You agree to use our website in a lawful manner and not to engage in any behavior that may damage, disable, or impair the website or interfere with other users’ access. You may not use our site to distribute spam, malware, or any harmful content.

2. Service Terms

Iron Isle Customs LLC provides design, fabrication, and installation of custom iron railings and related metalwork. By placing an order or submitting a request for service, you agree to provide accurate information and to cooperate with us during the project duration.

3. Quotes and Estimates

All quotes provided are based on the information available at the time. Final pricing may be subject to change based on project scope, materials, and labor requirements. A formal agreement must be signed before any work begins.

4. Payment Terms

A deposit is required to begin any fabrication work. Full payment is due upon completion, unless otherwise agreed in writing. Accepted payment methods include credit/debit cards, bank transfers, and checks. Late payments may incur additional fees.

5. Installation Timeline

Most installations are completed within 3–5 business days after final approval. However, timelines may vary depending on weather conditions, material availability, and project complexity.

6. Warranty

We offer a 5-year structural warranty on all iron railings. This warranty covers defects in materials and craftsmanship under normal use. It does not cover damage from misuse, accidents, improper maintenance, or natural wear and tear.

7. Intellectual Property

All designs, logos, and content on this website are the property of Iron Isle Customs LLC and may not be copied, reproduced, or distributed without our written permission.

8. Cancellations and Refunds

Cancellations must be made in writing. Deposits are non-refundable once fabrication begins. Refunds for other services will be assessed on a case-by-case basis depending on the stage of the project.

9. Limitation of Liability

Iron Isle Customs LLC shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website, including but not limited to delays, loss of profits, or project disruptions.

10. Third-Party Services

We may work with trusted contractors, vendors, or partners to complete certain services. We are not responsible for the actions, content, or policies of these third-party providers.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. SMS Communications

By opting into our SMS services, you agree to receive text messages related to appointments, project updates, and customer support. Message and data rates may apply. You may opt out at any time by replying “STOP.”

13. Changes to Terms

Iron Isle Customs LLC reserves the right to update or change these Terms and Conditions at any time. Continued use of our services after changes are made constitutes your acceptance of the revised terms.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of [Insert State]. Any disputes arising from your use of our services will be handled in accordance with local regulations.

By accessing our website or hiring us for services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.